AUPrivacy Policy
At A Big Candy Casino, we highly value the trust our players place in us. We are committed to ensuring that your personal information is handled with the utmost care and security. Our privacy policy outlines the steps we take to protect your data while collecting, using, and safeguarding it. We encourage you to carefully review this policy to make informed and thoughtful decisions about your experience with our casino.
Data Processing
This Privacy Policy details our obligations under gambling laws to process the personal data of players. Processing personal data is necessary for participating in games and for providing the services associated with it.
A Big Candy Casino is operated by Dama N.V., a company registered in Curaçao, and its fully owned subsidiary, Friolion Limited, located in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.
By using our services, you consent to this Privacy Policy. Please be aware that we may update this document from time to time. Regularly reviewing this policy is recommended to stay informed of any changes. Continued use of our services after changes are made signifies your acceptance of the updated policy.
Collection of Information
We collect several types of personal information through our website, including but not limited to:
- Details provided on registration forms and subsequent communications (e.g., names, contact details, identification documents)
- Records of your interactions via communication channels
- Transaction history and website usage data
- Documents for identity verification and regulatory compliance checks
Usage of Information
We use the information we collect for the following purposes:
- Processing transactions and placing bets
- Delivering requested services and customer support
- Conducting necessary verification and compliance checks
- Sending promotional content, subject to your consent
- Complying with legal obligations, including anti-money laundering regulations
- Monitoring activities to detect and prevent fraudulent or illegal behavior
- Conducting market research and analyzing aggregated data
Marketing Communications
With your consent, we may use your personal information to send you promotional communications about our products and services. If you no longer wish to receive such messages, you can easily opt out via your account settings or by contacting our support team.
Disclosure of Information
We do not sell or rent your personal data. However, we may share it within our corporate group or with trusted business partners when necessary to provide services or to ensure legal compliance. Third-party service providers may also process your data in line with our business operations.
Data Security and Retention
We place great importance on protecting your personal data and adhere to strict legal standards for data security. Your personal information will be retained for as long as required by law and for a minimum of five years after account closure, as required by anti-money laundering regulations.
Cookies and Tracking
To improve site functionality, analyze usage patterns, and assist with marketing efforts, we use cookies and similar technologies. You can manage your cookie preferences through your browser settings, but restricting cookies may affect your experience on our website.
Your Rights and Contact Information
You have the right to request updates to your personal information, check its accuracy, or object to its use for marketing purposes. For any inquiries regarding your data or if you have concerns, you can contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to file complaints with the appropriate supervisory authorities.
This Privacy Policy demonstrates our dedication to safeguarding your privacy while offering a secure and compliant gaming environment. For any questions or requests related to your personal data, please feel free to reach out to us.
